Contact information
We’re here to help you make a splash! At bonyx.shop, we value our customers and are dedicated to providing the best support for our High-Performance Swimming Kickboards. Whether you have a question about an order, shipping within the US, or choosing the right gear, our team is ready to assist.
Contact Information
- Operator: 10040 NW 9 ST UNIT 104, LLC
- Email: support@bonyx.shop (We typically respond within 24 hours on business days.)
- Phone: +1 800-829-4933
- Address: 2820 SW 100 AVENUE, MIAMI, FL, 33165, United States
Business Hours
Our customer support team operates from Miami, Florida. Please note our operating hours:
- Monday - Friday: 9:00 AM – 5:00 PM (Eastern Time / ET)
- Saturday - Sunday: Closed
Customer Note: Any inquiries sent during the weekend or public holidays will be handled as a priority on the following business day.
Quick Help
- Order Tracking: Please include your order number in your email for faster service.
- Shipping: We offer Free Domestic Shipping on all orders across the United States.
- Returns: Check our 30-day Return Policy for detailed instructions.
- Billing: All transactions are securely processed in USD.